Terms of service

1. Scope

The innera brand offers products that are manufactured and distributed by its specialized partner Biosa Vitalkonzepte®.

Important note regarding the purchase contract:

  • The purchase contract for the offered products is concluded exclusively between the buyer and Biosa Vitalkonzepte® as the sole contractual partner.
  • By completing the order process, the buyer becomes a customer of Biosa Vitalkonzepte®, which assumes all obligations arising from the purchase contract.
  • The purchase contract is governed by the Terms and Conditions (AGB) of Biosa Vitalkonzepte®.

For more information and the full AGB of Biosa Vitalkonzepte®, please visit: https://www.biosa-vitalkonzepte.de/agb/

2. Information on Delivery, Payment & Returns

Delivery, payment processing, product safety, and quality assurance are handled by Biosa Vitalkonzepte®.
For details regarding shipping, payment, withdrawal, and returns, please refer to the AGB of Biosa Vitalkonzepte®.

3. Liability

innera assumes no liability for payment or delivery processes.
Biosa Vitalkonzepte® is solely responsible for fulfilling the contractual obligations.

4. Contact

For questions regarding your order, please contact Biosa Vitalkonzepte® directly: